Frequently Asked Questions

A pre-order is a period during which an item is available at a discounted price before production to help fund the production. We only host pre-orders for large projects, such as our "Sin Series" enamel pin. While we attempt to self-fund most items, your support is sometimes needed. We provide details on the pre-order time frame, production time, and any other relevant information for each item. In the event that we fail to reach the pre-order goal, your amount will be refunded.

Yes! If you are a group order account and would like to do one for my store, please contact us on support@reypinstore.com or DM me on Instagram / Twitter .

Please contact your local post office and check with neighbors, around your residential area, or with any front offices. Packages are marked as delivered when they've reached their destination. 

Please verify your address before checking out.